Tag Archives: user experience

Motivation > Action > Result

If you have ever been asked to convince an 8-year-old boy to finish his dinner, which method do you think would work? A. Tell him “Eat your supper, NOW.” B. Tell him “Eat your supper, because food will keep you strong.” C. Tell him “You want to watch your TV show, eh? Finish your supper now and you […]

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Pragmatic Poet

Pragmatic Poet According to the Merriam Webster dictionary,  pragmatic is defined as dealing with the problems that exist in a specific situation in a reasonable and logical way instead of depending on ideas and theories. And poet is defined as one (as a creative artist) of great imaginative and expressive capabilities. It might seem strange […]

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The Making of Meaningful Experiences

What is an experience? Years ago, I found myself struggling to define “an experience” in terms of design. Those of us who design experiences sometimes get caught in the 1000s of details and decisions that make up a solution, so I needed a definition to help create focus. Finally, I came up with this: “An […]

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Recipe: A New UX Career, in 3 Years or Less

Let’s say…you read Sam Rhee’s recent post. You know, the one that nails what you need to do for UX interviews at Sears to be taken seriously. Then you thought to yourself, “Oh no! I’ve never worked in UX before. What would I possibly put in an online portfolio? How do I get anyone to take […]

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Let’s Cooperate

Let’s start off with the best part of this blog post. Watch the following video. The Count’s first appearance on Sesame Street Back in 1972, the Count showed up on Sesame street. In this, his first appearance, Sesame Street again teaches us a valuable lesson. And, no, it’s not just about cooperation. What I love […]

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Your Big Picture Isn’t Big Enough

Let’s say you love grilling and eating outdoors, but you don’t like the isolation of manning the charcoal. While everyone is pretending to enjoy each other’s company over glasses of box wine, you are relegated to the corner of the pavers, eyes red and teary with a bottle of Bud and an apron emblazoned with […]

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Design Thinking in Your Career : an interview with Tracey Lovejoy

What are the chances that there is another Tracey out there certified in coaching after a few decades of UX work, another Tracey focused on empowering UX Pros to their fullest capability? Those chances can’t be big, so it was a hoot to find Tracey Lovejoy, a talented and insightful Leadership and Career Coach who […]

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Sam’s 5 UX Pet Peeves

In my 1.5 million years in the Internet solutions industry, I have been everything from a business analyst to a Flash animator to a UXA to a creative director. I have done projects as mundane as a wedding blog (in exchange for a gift card, no less…never work for free, folks) and as grandiose and […]

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Empathy for the Devils

 The theme of more than one of my discussions last week with fellow leaders in the industry was empathy, and why more designers don’t have much of it. You know that thing when you’ve designed your baby and now you just want everyone to say it’s cute? That’s a missed opportunity. One story I heard […]

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20 Questions with Robert Dietz, VP of UX

Microsoft to Nordstrom, Adobe to Smartwool, Robert Dietz brings more than 20 years of innovation and creativity to his role as Vice President of User Experience for Sears Holdings. Most recently, Robert spent 10 years at the helm of a Seattle based design + build agency before moving to Microsoft where he led UX teams […]

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