In a recent blog post, Animal, not Animal – a Standard for Addressing UX Standards, Tom talked about a system for tagging standards that could help communicate the current state and the evolution of them. He highlighted the breadth and depth of the various Sears Holdings Corporation websites and discussed how you can’t just do [...]
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An Incredible Integrated Retail Experience
Last night while looking for the book “Roadside Picnic” by Arkady and Boris Strugatsky at a small local bookstore in Oak Park, Illinois I summoned the information desk worker to learn a few things about integrated retail. The “clerk” told me that the book should be released in print by next month. When I complained that the [...]
Mythos
Ours is a domain with an almost excessive predilection for buzzwords, and many of us react to them like kids in a candy store – flitting around with laughable enthusiasm. Fortunately, buzzwords are temporally limited in their scale and scope; they just never seem to stick around for long. However, the damage they [...]
UXpic: clarity
. “Sign up now and receive all the benefits of membership!” ” ‘Like’ us for additional savings!” “You know… design it just like NetFlix does it.” “We’re focused on The Customer.” and so on. In his book “Blink” Malcolm Gladwell talks about a study where psychologists observed two people, one “tapping” out a song to [...]
Malicious Type Ahead
I’m not a 21-year-old business executive, nor am I a trust fund baby, or for that matter am I a soon to be has-been pop singer. I am in it for the long haul, I didn’t make it rich, I am not rich, I am a slow burner, an all-nighter. I’m the guy that get’s [...]
Animal, Not Animal – A Standard for Addressing UX Standards
So lets say you’re the very first zoologist on another planet. Visiting humans gift you with theories unknown to your world – natural selection, extinction, exaptation, etc. Of course as a scientist, you must prove these theories to your kind and you should probably avoid mentioning that aliens gave you the idea. Unfortunately, you discover [...]
The Perils of Reverse Context
I am one of only a handful of Asians living in my small Northwest Indiana town. In fact, there are very few minorities at all in Crown Point, Indiana (the town made famous by John Dillinger and his soap gun). There are many bizarre situations one encounters when one is a yellow M&M in a [...]
Experimentation
So, let’s engage with an experiment. Now, I know we’re all busy, and that we all have important things to do, but I’d like to remind all of you that we do ourselves a great disservice if we don’t take the time to explore the unique research opportunities available to us every day. Research, it [...]
How I learned to like going to the dentist (or at least not dread it)
There are a few people in the world that I know who love going to the dentist (and for those that do, I tend to be suspicious). To be honest, I have never had too many issues other than a cavity here or there, it’s not just a place I would choose to go. Last [...]
The Inigo Montoya guide to Responsive Design
“You keep using that word. I do not think it means what you think it means.” – Inigo Montoya, world class fencer from The Princess Bride … First, seven myths about Responsive Design It’s just flexibility in layout It’ll be cheaper to do It’ll be easier to do All touchpoints are [...]
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