If you have done primary research of any kind, you will be nodding your head in agreement over my next statement. We’ve all had our difficult research participants; the ones who don’t say anything out loud, the ones who say everything put refuse to put a hand on the mouse and show us anything, the [...]
User Research is not a Check Box
At my previous job, I spent a lot of time not only being a UX designer, but conducting research & reviews. I conducted user research such as facilitating tests in a lab and going out into the field and observing users performing their daily tasks. I also was also engaged many times to conduct heuristic [...]
IIT/ID Design Strategy Conference 5/12/2011 (Day 1) – Dennis Weil
The term “wicked problems” comes up a lot for anyone marginally or primarily associated with the Institute of Design, Institute of Technology. Wicked problems are usually large in scale, complex, and terminally dysfunctional in their current form. One world normally not associate McDonalds Corporation as having these sort of “wicked problems” from a pure number’s perspective [...]
Experimentation
So, let’s engage with an experiment. Now, I know we’re all busy, and that we all have important things to do, but I’d like to remind all of you that we do ourselves a great disservice if we don’t take the time to explore the unique research opportunities available to us every day. Research, it [...]
Don’t Change An Interface Without Thinking About Habit and Behavior
Some actions by us humans are subconscious by routine or habit, enforced over time as well as by basic functionality. Form factor plays into this (the physical attributes of a device input or physical shape). The placement, geometry, proportion, color, and many other design characteristics play a key role indicating the possible functioning in terms [...]



