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Iron Man Helmet HUD Heads up display

Future of Vehicle Navigation

Surely, most of us whom have taken road trips in the past decade have come to rely on portable GPS devices.  These devices have come a long way, but are still limited by their physical materials.   Personally, it took some time to get accustomed to having a part of my windshield real estate blocked out […]

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yotaphone

Device Innovation – YotaPhone

Can you recall the last day in the past four years in which you used your smart phone only to make voice calls? Phone technology and usage has progressed leaps and bounds within the past 7 years. The first iPhone launched back in the summer of 2007. Then the iPad launched three years later. Since […]

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failures to success

Embrace Your Failures

  Prepare, always prepare. Take risks, but do your homework first. 8 times out of 10, you’ll probably fail, but embrace it. You’ll be better for it.     If you’re frozen in fear of failing, it is going to hold you back. One of your biggest enemies is fear. Fear of lack of knowledge, […]

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Every head a lightbulb

Red Boxes, Fail-Con, and Imaginary Helmets: Lessons from Innovation Labs

User experience architects are constantly being asked to, “think outside the box” in an effort of create revolutionary ideas for their companies. Some companies have even created separate innovation labs to this end. These lab groups are encouraged to be nimble, fail quickly, and maintain a startup mentality.  This article explores some of the concepts […]

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Shop your way - the next Sears Roebuck & Co?

Shop Your Way – the next Sears Roebuck & Co?

…not sure about that title, but maybe it got your attention? Recently, Members of UX team here went to a presentation by Hugh Dubberly, presented by IIT. (Thank you both). It was one of the more impactful I’ve been to in years, and made me look at many things with a new perspective. I’ve found […]

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In the Know in the Knowledge Center

There is a lot of sausage at my house. There is also a lot of frozen pasta and even more meatballs. Frozen pesto and sauce in bags take up every corner of my freezer. Not a lot of space for other essentials such as my favorite bottle of vodka or ice cubes. You see, I […]

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Caveman and Computer

Cognitive Turning Points: New Patternalities in the Digital Age

Patternality is the ability to detect and make new patterns in our environment. It represents a deep instinctual drive to impose order on the world to make it useful, understandable, and survivable. All animals must recognize patterns in their environment if they are going to survive. Humans encountered several developmental turning points that required our […]

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Pretty Darn Powerful: How We Redesigned our PDP

At the heart of any retail endeavor are products. In 2012, a plan was hatched to overhaul the product description page template (or PDP) that serves Sears.com and Kmart.com. Today, the new PDP is a responsive design that serves upwards of 70 million products across 16 categories with even more to come. It is flexible enough […]

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5 Reasons Why Your Meeting Invite Doesn’t Include a Plus One

This is a very scientific finding that I’m basing on absolutely no science. However, it does come from observation. Heartbreaking observation of watching talented and bright people missing an incredible creative opportunity because they brought a pesky guest to the meeting. A loud, selfish and annoying guest. An unwanted tagalong that is poison to productivity. […]

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Ideathon!

When our engineering friends recently hosted a Hackathon, the Customer Experience team was inspired to hold an “Ideathon”. What is an Ideathon? Here’s the general recipe: A generous mix of enthusiastic people from various disciplines:  UXAs, visual designers, business developers, project managers, copy writers (next time we’ll add developers to spice it up) Descriptions of […]

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