Homemade Waffle Breakfast at State Street: Because homemade waffles are delicious

Big Thanks to Niccole Diaz  and Judy Cheske!                        

Art Meets Commerce by Thomas Hawk

10 Rules for Good Copywriting

Some writers love rules. All writers love breaking rules. With this in mind, I’ve put together some simple rules for copywriters. Maybe they apply to you, maybe they don’t. But the benefit ...

Don’t Fence Me In

  I am at work, at home, in a store, riding a train, riding in a car, sitting on my couch. I have a smart phone, a tablet, a laptop, ...

Please Don’t Take the Name of the Customer in Vain

Your client says, “We are doing this for our customer.” Your response is somewhere between, “But, of course“ and ”Yay!” Then your customer continues,  “Our customers are visual, this visual ...

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Principal User Experience, Digital Innovation Group

Michael Simborg

Principal User Experience Innovator Change Agent